Privacy policy
This Privacy Policy describes how sketch-thought-sketch.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at: [email protected]
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags.
Disclosure for a business purpose: shared with our processor Big Cartel and The Printspace.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Big Cartel & Stripe and The Printspace.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer support information
Purpose of collection: To resolve order service, refund payment processing, or delivery problems.
Source of collection: Collected from you.
Disclosure for a business purpose: shared with processor BigCartel or Stripe or The Printspace.
Personal Information collected: name, billing address, shipping address, payment information, credit card provider, email address, and phone number.
The Site is not intended for individuals under the age of eighteen. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use Big Cartel to power our online store. You can read more about how Big Cartel uses your Personal Information at: https://www.bigcartel.com/resources/policies/privacy-policy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a legal request for information we may receive.
We use The Printspace to print our Limited Edition prints, your information is only used to process and fulfil the print & delivery of your order. You can read more about how The Printspace uses your Personal Information here: www.theprintspace.co.uk/privacy-policy
Our supplier will use the Royal Mail or chosen courier service to deliver your purchase(s)
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your Personal Information for our records for 7 years for tax purposes, unless and until you ask us to erase this information.
Cookies, Reporting and Analytics
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Different cookies are used, including functional, performance, and possibly advertising, and/or social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. The Big Cartel platform uses Google analytics to provide us with information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
You can control and manage cookies in various ways. Please keep in mind that removing essential cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices, platform or for other operational, legal, or regulatory reasons.
As noted above, if you would like to make a complaint, please contact us by e-mail [email protected]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/
Last updated: 12 November 2025